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Re: [IP] MEDTRONIC is failing big time!



 I liked MiniMed when pumps first came out. They couldnbt have done all the
research Medtronic does.

Sent from my iPhone
Phyllis 

 > On Jan 10, 2019, at 5:43 PM, Liliana Wells
<email @ redacted> wrote:
> 
> Thanks for sharing your experience.
> 
> On Thu, Jan 10, 2019 at 5:07 PM Jean Roseman
> <email @ redacted> wrote:
>> 
>> I too am on Medicare and hit nothing but stall spots with Medtronic.  My
>> doctor would show me copies of faxes b  sometimes as many as four b  she had
>> answered them with to substantiate my visits which we kept tightly scheduled
 >> to six months. Medtronic would claim they never received a response from her
>> office.  It would sometimes take 2-3 weeks to a month and many, many phone
 >> calls to get supplies. The same thing was happening with her other Medicare
>> patients.  It looks like Medtronic does not want to deal with Medicare.
>> 
 >> It got to be so bad that when I had the option to change pumps after 20
years
>> I decided to go with Tandem.  So far I am very happy with the pump and
 >> Tandem's supply chain. Their newest pump can also eventually be updated with
>> software.  I knew I did not want the Medtronic 630 so this Tandem has so far
>> been the answer.
>> 
 >> The only disadvantage is slight and they are working on it. They do not have
>> as many people on their support line so I have had to wait a while to get
>> called back.  I was told today they are hiring more people.  This company is
>> trying to do all the right things like Minimed did before it became
> Medtronic.
>> 
>> Good luck.   Jean
> .
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