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Re: [IP] MEDTRONIC is failing big time!

Thanks for sharing your experience.

On Thu, Jan 10, 2019 at 5:07 PM Jean Roseman
<email @ redacted> wrote:
> I too am on Medicare and hit nothing but stall spots with Medtronic.  My
> doctor would show me copies of faxes b  sometimes as many as four b  she had
> answered them with to substantiate my visits which we kept tightly scheduled
> to six months.  Medtronic would claim they never received a response from her
> office.  It would sometimes take 2-3 weeks to a month and many, many phone
> calls to get supplies.   The same thing was happening with her other Medicare
> patients.  It looks like Medtronic does not want to deal with Medicare.
> It got to be so bad that when I had the option to change pumps after 20 years
> I decided to go with Tandem.  So far I am very happy with the pump and
> Tandem's supply chain.  Their newest pump can also eventually be updated with
> software.  I knew I did not want the Medtronic 630 so this Tandem has so far
> been the answer.
> The only disadvantage is slight and they are working on it.  They do not have
> as many people on their support line so I have had to wait a while to get
> called back.  I was told today they are hiring more people.  This company is
 > trying to do all the right things like Minimed did before it became
> Good luck.   Jean
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