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Re: [IP] New Cozmo!



If you use Cozmanager, you can download the last program you uploaded.


email @ redacted
dx Type 1 1/2002
Cozmo pumping since 1/2003
CoZmore pumping & testing since 09/02/04

----- Original Message ----- 
From: "Carol Goodin" <email @ redacted>
To: <email @ redacted>
Sent: Wednesday, January 26, 2005 4:06 PM
Subject: [IP] New Cozmo!


> Wow!  I simply cannot say enough good things about Smith Medical (Deltec)
> customer service!  A couple of weeks back, my CozMonitor started acting 
> wacky.
> I called Smith Medical and found out about the battery thing.  Problem 
> solved.
> A few days back, I started getting the dreaded "System Error" messages 
> when I
> inserted a test strip.  Tried all the usual fixes, but the problem became
> worse and I could not use the CozMonitor at all.  I called Smith Medical
> yesterday, and my new pump is here today!  The pump wasn't the problem, 
> but
> while the CS rep was walking me through troubleshooting, I asked her to 
> hang
> on a sec so that I could get into better light- my pump screen is 
> scratched.
> Without missing a beat, she told me that not only was she sending a new
> CozMonitor, but she was going to send a new pump!
> I love the Cozmo pump, and for my money, Smith's customer service can't be
> beat!
> (Now if I can just remember how to completely reprogram the darn 
> thing...:-)
> Carol
> .
> ----------------------------------------------------------
> for HELP or to subscribe/unsubscribe/change list versions,
> contact: HELP@insulin-pumpers.org 
.
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