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[IP] Re: insulin-pumpers-digest V8 #671

Instead of getting so upset at the doctor or hospital and 
simply quitting, why not try to resolve the problem?  I 
obviously don't mean this in cases of real incompetence, but 
the annoying problems like being told you are 20 minutes late 
when you weren't.  I had a problem with the endocrinologist 
recently. I showed up for an appointment and was told my 
chart was missing so they couldn't see me, but no worry, they 
weren't going to charge me for the visit. I went again, a 
month later, for a second, scheduled, visit. I was told my 
appointment had been cancelled as a duplicate appointment in 
the system. Huh? Do you think someone could have called me?  
So, I sent a letter to the doctor and copied the hospital 
president and ombudesman. I was immediately called, and given 
a new appointment. The doctor spent 30 minutes with me, went 
over my labs, answered questions... He then asked if he could 
continue with my care, and if so, would I come back in a 
month. I was very upset with the original situation. But, I 
was proactive and am now happy with the care I'm receiving.
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