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[IP] UltraSmart reset problem

I've been using the UltraSmart meter(s) for three months now, and am 
now on my third.  All have had the problem of resetting 
themselves--that is, when I insert a strip or press the logbook key, 
what comes up instead of the code number or a choice of logbook 
options is a choice of languages followed by time and date.  The time 
is always off; usually earlier than the real time (I synchronize with 
my pump) but once later; the date has been correct so far.  It also 
loses the strip code and restarts all meal and bolus counting from 0. 
No data is lost and the only number I have reason to suspect is one 
where the strip channel was not completely filled.  It's an 
annoyance, and with three straight having the same problem I don't 
think replacement is the answer.

The problem does seem worst in the coldest weather, when the relative 
humidity indoors here is lowest, and I am beginning to wonder if I am 
looking at a low-humidity static problem.  I've moved the hygrometer 
into the room where the meter usually lives, and the current humidity 
is around 15%.  Does anyone else who has had this problem have any 
humidity data associated with it?  As an old meteorologist I can use 
data like whether iced drink containers get "dew"  on the outside or 
windows frost to get some idea of humidity.
Sue Ann Bowling, North Pole, Alaska
http://mosquitonet.com/~sbowling (general)
http://bowlingsite.mcf.com/DogPage.html (dogs)
http://climate.gi.alaska.edu/Bowling/Bowling.html (professional--retired)
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