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Re: [IP] Update to MM 508 buttons not responding



When they replaced mine it was with a refurbished pump. I haven't had any
problems and your existing waranty is transferred to it, so I wouldn't worry
about it.  You also have the option of getting back your old pump once it is
fixed.
----- Original Message -----
From: "Michael Herdeen" <email @ redacted>
To: <email @ redacted>
Sent: Friday, January 25, 2002 7:03 AM
Subject: [IP] Update to MM 508 buttons not responding


> I called MiniMed yesterday regarding the problem we've been having with my
> daughters pump not responding. Here's what they said:
> 1. The pump was going through a self check. But this would only cause
> buttons to not respond for a few seconds. Not a minute or more which my
> daughter's pump is doing.
> 2. There was/is static electricity build up in the pump causing the
buttons
> to not respond.
> End result, they asked us to use the leather case with the pump over the
> next few weeks to see if the problem went away. Apparently the leather
case
> cuts down on static. If we continue to have a problem we are to call them
> back asap.
> If they need to replace the pump, does anyone know if they replace it with
a
> NEW pump or a refurbished pump?
> Thank you to everyone who's posted help on this. As always, everyone has
> been extremely helpful!!
> Michael Herdeen
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