[Previous Months][Date Index][Thread Index][Join - Register][Login]
[Message Prev][Message Next][Thread Prev][Thread Next]

Re: [IP] Merck Medco - had to vent

In a message dated 1/23/01 10:35:13 PM Eastern Standard Time, 
email @ redacted writes:

> company and ask to speak to the MerckMedco liason representative -- 
> be very insistent and don't take no for an answer. Explain what 
> happend with your insulin and that this is life support supplies. You 
> might get a run around, but maybe not. In any event explain that your 
> contract of insurance is NOT with MM, but with the insurance company 
> and they are ultimately responsible for delivery of your insulin. AND 
> that MM is shipping the insulin using a method that is NOT approved 
> by the manufacturer (Ely Lilly), I know because I have spoken with 
> them and they have mentioned problems with Merck. All insulin should 
> be AIR delivered and signed for, handled with care, etc..... 
> I am very confused.  I have CIGNA PPO and a drug plan which drops me in the 
> lap of Merck Medco.  Is it CIGNA who I have to call to get to the Merck 
> Medco liason rep?  I also spoke to Ely Lilly hopping they would not 
> recommend that insulin be shipped via ups and they told me they can't tell 
> anyone what they can and cannot do with the insulin once it leaves them.  
> Who exactly do I talk at Ely Lilly who will give me the same  info you 
> mentioned above.

 email @ redacted
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml