[IP] Re: insulin-pumpers-digest V10 #795
Well, Cynthia, my pump failed around 10 p.m. and I did call the pump company
to order a replacement before the call to the dr. I called the doctor to get
an Rx for NPH since the replacement was not to arrive until sometime
Saturday. It's been a long time since I've used NPH and wanted some assistance
converting my dose. I guess the overwhelming lesson from you and the dr. last
night is to not call a dr. in the middle of the night when your pump fails.
Despite Marie's kind response, apparently I did do something wrong. I won't
make the same mistake again.
Well, I guess I am not sure why the middle of the night call? I would call
the pump company to get a new one shipped asap, but not a doctor. I have
had my pump fail 6 times now and have never had to call a doctor except once
to get a Rx for Lantus. I have since decided to not use Lantus as part of
my back-up plan. I just bolus a lot with Humalog (or Novalog) and keep
checking my BG. I have never had to wait more than a day and a half to get
my replacement pump...oh wait, once it was a full 2 days. So, I guess my
question is "what did you want the doctor to do for you?" Did you need a Rx
for something? If the doctor on call was not an endo, I honestly doubt that
they would have been much use to you. As far as getting "fired" from your
doctor, I do think that sucks and would seek out a better co-worker in this
disease. Before embarking on a new doctor quest, ask yourself what went
wrong with the last one? How can communication be improved and what are
your expectations and are they realistic? I am sorry this happened and hope
that your new pump arrives safe and sound very soon.
On 2/29/08, Pollard, Marie <email @ redacted> wrote:
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> You did nothing wrong. It is the doctor's attitude about being awakened
> in the middle of the night. I can't tell you if a doctor closer to your
> home will have a different attitude when called at night or any other
> time. A half hour wait is short. But it seems long when you have an
> emergency. I have had doctors not call me back at all and I went to the
> ER. I found a new doctor also. When you do please tell him/her about
> your experience. And ask about reaching him/her at anytime.
> -----Original Message-----
> From: email @ redacted
> [mailto:email @ redacted] On Behalf Of
> email @ redacted
> Sent: Friday, February 29, 2008 9:59 AM
> To: email @ redacted
> Subject: [IP] dr. rejection after pump failure in the middle of the
> I have not posted in a very long time. But I'm feeling upset and
> this morning and completely depressed about having diabetes and an
> incident last night. I need some help and am hoping someone amongst our
> can offer insight.
> My pump failed last night and required me to convert to NPH and Novolog
> injections until the replacement arrives. I followed procedure to reach
> the dr.
> on call where I seek treatment. It took several attempts for the
> to reach the dr. via pager during with I waited more than a half an
> hour. Once
> the dr. made contact with me, I questioned the long wait and she was
> than pleasant and didn't apologize and blamed the delay on a faulty
> battery. During the phone call, she asked me to repeat information
> and seemed confused and distracted. When I grew frustrated with this,
> suggested I go to the emergency room and scolded me like a child and
> said she was going to call me back and hung up. I am 36. Diabetic 15
> Pumper for six. My a1c has been highter than 7 only twice. I did not
> pick up
> the phone when she called back. I instead emailed my regular
> about the experience. His response was kind, but included a
> recommendation that
> I find a local on-call endocrinologist who can help me should my pump
> in the middle of the night (my dr. is about an hour away from where I
> live). I
> have asked for clarification of the recommendation. It appears I am now
> being rejected as a patient. And I'm not sure how having a local
> makes a difference over the phone in the middle of the night.
> Any thoughts from anyone?
> t1 since 1992, pumper since 02
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