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Re: [IP] Animas IR1250



In a message dated 2/2/05 4:24:16 PM, email @ redacted writes:


> At 12:21 PM 2/2/2005, email @ redacted wrote:
> >Just spoke to Animas, "The upgrade will cost $199.00 if you already have
> the
> >IR1200 and will include the dongle and cradle ($159) and the ezManager
Plus
> >software ($129) along with the software upgrade on the pump and a change
in
> >  buttons. The was a glitch in the software that they are currently fixing
> > and it
> >should be ready for release later this quarter."    They took my name and
> >e-mail address and will e-mail me when it is ready for purchase.
> >
> >Rhonda
>
> I wish everyone at Animas would get on the same page.  I just called and
> spoke with Lisa at Option 3 (per the instructions on the Animas webpage for
> the ezAccess program) and she told me that the upgrade program is on hold
> because they have not started shipping the IR1250s yet.  They are taking
> orders and verifying insurance, but the pumps will not be shipped until the
> end of February.  Now, I'm wondering what this has to do with upgrading the
> IR1200 and she told me that they send you a loaner, you sent in your IR1200
> and they send you a new certified IR1250 with all the new software
> installed.  Nothing about a dongle, cradle or software.   She just told me
> to call back around the end of February or keep checking the webpage for
> updated information.
>
> I'm wondering who you spoke to, seems like everyone gives a different
story.
>
>
I should have gotten names, it was a man at Option 3, then a man at Sales ..
I think the Salesman was Joe or Jason or something like that.   He said Sales
had had the meeting that morning, it's possible the rest of them hadn/'t been
informed yet.
.
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