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Re: [IP] Getting the 530G



I got a new pump in May and the new 530 in November.

Stacey M

Sent from my iPad

 > On Dec 31, 2013, at 16:11, Steven Schoch
<schoch6+email @ redacted> wrote:
> 
> Interesting. I got my first pump this July and was able to upgrade to the
> 530G in November.
> 
> That could have been because I was one of the customers who mistakenly got
> a letter addressed to my "parents or guardian" saying I was not eligible
> because the 530G was not approved for patients under 16 years. (I'm quite a
> bit older than that, and just got my Joslin medal.)
> 
> Maybe they were trying to recover from a potential public relations problem.
> 
> -- 
> Steve
> 
> 
 > On Tue, Dec 31, 2013 at 4:14 AM, Jean Roseman
<email @ redacted>wrote:
> 
>> Apparently the reason I am not hearing anything from MM about the 530G is
>> that
>> my Revel is still in warranty until December 10, 2014. After filling out
>> the
>> form on their website that means I automatically went into a 90 day holding
>> period in the Pathway Program . No one will contact me until two weeks
>> before
>> the 90 days is up on February 7, 2014. I then have to pay them $799. They
>> will
>> credit me $400 when they get my returned Revel. Cost to me will be $399.
>> 
>> In all this I discovered that my transmitter dated back to November 2,
>> 2010,
>> which makes it now more than three years old. It still is working well.
>> 
>> HAPPY NEW YEAR TO ALL!
>> 
>> Jean Roseman
> .
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