[Previous Months][Date Index][Thread Index][Join - Register][Login]   Help@Insulin-Pumpers.org
  [Message Prev][Message Next][Thread Prev][Thread Next]   for subscribe/unsubscribe assistance
 
 

Re: [IP] Dexcom Low Battery Alert on Transmitter



San Diego is likely 50 or 60 degrees warmer than MN-- who knew that would
cause a problem??

On Friday, December 27, 2013, d-d wrote:

> I finally got a low battery alert on my Dexcom transmitter.  The only
> problem is, it's on the new one, the one that I just received last
> Saturday.  When I called Dexcom, the girl who answered the phone informed
> me that she had just transferred me to tech support.  For a low battery?
>  Yes!  So who called before I did?
>
> Talked to a TS guy named Kit and his best guess is that Fed  Ex left it in
> the truck too long or it just got too cold somehow.  He asked me how the
> weather is here in MN and it's nothing like San Diego's.  The upshot is
> that he's sending out a new transmitter and wants the first one back.  So
> there will be a slight delay in passing my old kit on to a friend...which
> is too bad, because I have a couple of other things that I was going to
> share.
>
> Is any one else having problems with a NEW Dexcom transmitter battery?
>
> Denise Br.
> .
> Follow us at https://www.twitter.com/insulinpumpers
> Make a long URL short at http://type1.org
.
----------------------------------------------------------
for HELP or to subscribe/unsubscribe/change list versions,
contact: HELP@insulin-pumpers.org
Follow us at https://www.twitter.com/insulinpumpers
Make a long URL short at http://type1.org