[Previous Months][Date Index][Thread Index][Join - Register][Login]   Help@Insulin-Pumpers.org
  [Message Prev][Message Next][Thread Prev][Thread Next]   for subscribe/unsubscribe assistance
 
 

Re: [IP] Has MM Changed?



 Can't get a 530 with Enlite sensors. Medicare won't pay for the sensors and MM
will only sell 530 as a complete system.

Sent from my iPhone
Phyllis 

> On Dec 24, 2013, at 8:38 AM, Jean Roseman <email @ redacted> wrote:
> 
 > It seems since MM moved to San Antonio, things are not nearly as dependable
and
 > responsive as they were in California. I recently had trouble getting
infusion
 > sets. Initially it was because Medicare now requires substantiation that I
had
> been fasting before a C-Peptide test three years ago. My doctor did her part.
> The woman handling the order was supposed to let me know when she got that
> substantiation and then ship the order. She "forgot." I don't understand why
> their computer system is not set up to remind them. A supervisor named Victor
> got involved and followed up on it after I was down to the last infusion set.
> When I placed the order I had a full box and they sent me two in between. It
> took over five weeks and I only got the order because I called.
> 
> Any time I order from MM, there is a substantial delay in getting items. Of
> course, it is usually blamed on Medicare
> 
> Today I tried to call the help number. The telephone system crackled and gave
> out after 15 minutes of waiting. It was not my phone. I never got connected.
> When people have serious medical questions, that system should work.
> 
> None of that is as bad as the fact MM is eagerly marketing the 530. Yet there
 > is no response to my order. I put in the order two months ago on October
21st. I
> have heard nothing. When I call to check on it, I am mystically told someone
 > will "get in touch." But not one contact has been made in 8 weeks. Has
anybody
> else had trouble with getting the 530?
> 
> Jean Roseman
> 
> 
> On Dec 24, 2013, at 12:27 AM, email @ redacted
> (insulin-pumpers-digest) wrote:
> 
>> 
>> insulin-pumpers-digest    Monday, December 23 2013    Volume 13 : Number 312
>> 
>> 
>> 
>> PLEASE edit the subject line of your reply messages.
>> ####################################################
>> This issue of the digest contains:
>> Re: [IP] Heart FYI
>> RE:  [IP] Accuchek Aviva Meters
>> [IP] Dead G4 transmitter
>> Re: [IP] Dead G4 transmitter
>> [IP] Freestyle strip recall
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
>> Make a long URL short at http://type1.org
> .
> Follow us at https://www.twitter.com/insulinpumpers
> Make a long URL short at http://type1.org
.
----------------------------------------------------------
for HELP or to subscribe/unsubscribe/change list versions,
contact: HELP@insulin-pumpers.org
Follow us at https://www.twitter.com/insulinpumpers
Make a long URL short at http://type1.org