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Re: [IP] What is Insulin Pumpers?

At 05:13 PM 12/15/2004, you wrote:
 >In a message dated 12/15/2004 4:51:54 PM Central Standard Time,
 >email @ redacted writes:
 >> What is Insulin Pumpers? hmmm... the stock answer is from the site
 >Rodney, it would help all of us newbies I am sure to know a little about 
 >is entailed in maintaining this website.  Are there any paid employees?  How
 >many volunteers?  Where does our donation go?  How much time and training 
 >it take to become a volunteer?  What we can do as members other than the
 > obvious - give money - do to help this great resource that ya'll make
 >us?  Thanks Debbie

Insulin Pumpers has been around since sometime in 1997. When I joined in 
April 1998 we had less than 250 members!! We've obviously grown 
exponentially since then. We have no regular paid staff... although Michael 
(the person who runs this list) does receive a small amount to compensate 
him for all of his time, but I'd wager he works for less than minimum wage. 
All the rest of us are volunteers. Insulin Pumpers is a registered 
non-profit organization. Virtually all the donations we receive go directly 
into operating expenses, such as computers, servers, Internet access, 
maintaining a small office and keeping the electricity and phones working.

Two of the primary groups of members who volunteer are the Chat Hosts and 
Admins. I'll let Rodney talk about the duties of the Chat Hosts, but I can 
speak about what the Admins do.

Right now we have 13 volunteer admins on our list. We have two primary duty 
posts... working on the HELP "desk" and helping new members subscribe. The 
Help admin answers questions (like why can't I log into Chat), unsubscribes 
members and changes subscriptions as requested. The Subscription Admin 
looks at all the new profiles, formats them properly and adds them to the 
list. We have other jobs for the more experienced admins, such as analyzing 
bounced mail and making changes, behind the scenes, in the database. All of 
us are are collectively also responsible for dealing with problems and 
handling sometimes difficult situations. However, the admins do discuss 
problems among themselves to come to a consensus before acting.

All of the admins give up their own time, between work, family and life in 
general, to help out. Each duty is for a week at a time and can sometimes 
take an hour or two (or more) each day during that time. The duties rotate 
and most admins can count on duty time about every 6-7 weeks. No advanced 
computer expertise is required beyond knowing your email program very well, 
being willing to follow instructions, a fair amount of tactfulness, and 
having a lot of common sense.

If you'd like to volunteer your time, please write to the HELP address 
below. We'll get back to you, as openings come up.

Sam Skopp
A Senior Volunteer Insulin Pumpers administrator
for HELP or to subscribe/unsubscribe/change list versions,
contact: HELP@insulin-pumpers.org