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[IP] Pump choice and answer to Animas overdelivery question
Some of you may recall my posts in recent weeks regarding choosing a pump. I
had narrowed the choice to between Animas and MiniMed and, like many of you,
had some concerns regarding MM sales tactics as well as choosing a product
not yet proven in the market. I was intrigued by the new MM Paradigm due out
this spring because it's waterproof, smaller, has a menu more like the Animas
pump and offers the exclusive remote feature.
In the end, I chose Animas. Paperwork for insurance is being processed now.
A big part of my choice was the confidence the company had in its pump and
its features and the reps honestly and neutrality.
When I questioned anything about the MM product, the reps would divert to
talking about safety issues. I felt all pumps I had considered were safe and
did not need to address this issue any longer. This was a waste of my time. I
was up front from the beginning that waterproofing was important. I was
concerned about MM literature that stated the Paradigm was tested at 8 feet
for 30 minutes, which basically means if you're in the water longer the
company won't be responsible for any problems. Animas literature notes a 12
feet/24 hour test, which indicated greater confidence and willingness to back
their products. I was concerned about statis problems with MM. Again, rather
than addressing the concerns, the reps diverted to safety issues.
Also, only after I informed one of the MM reps of my choice did she offer to
get a Paradigm pump from the company and show it to me. I dealt with three
reps and told all of them that if it weren't for the Paradigm coming out, I
would definitely choose Animas.
Also, some of you were interested in finding out about the Animas reps answer
regarding MM reps claims of overdelivery problems with the Animas pump. The
rep knew as soon as I asked him about it that MM was the "informant." He
explained that there is a common perception within MM that DC motors are
capable of overdelivery because they are constantly running, unlike the step
motor in the MM that operates much like a cog wheel. He said Disetronic
*once* had a problem with a man in an airplane that had an overdelivery
because of the pressure caused by the high altitude. He said Animas has a
vent that prevents this from happening. He said any pump could be capable of
overdelivery in varying circumstances. He also said you'd have a better
chance of winning the lottery THREE times.
How did he know all this? He used to work for MM. And he never once bashed
the product (he left for personal fulfillment issues). He was a fantastic
I still believe that all pumps are excellent products, as most of you have
noted. Many of you suggested tie-breakers such as flipping a coin to decide
and that I would likely end up happy with either one. I guess I ended up
going with those good ol' warm fuzzies. (I know, it's corny.)
Thanks so much to all you helped during the decision-making process. I'm glad
Stay tuned regarding my start date. I'll be looking forward to even more help
dxed IDDM 9/92, hopefully pumping soon
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