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[IP] pump update
First, thanks to all of you who answered my airport questions. That is one
less thing I will have to worry about.
Still not pumping, my appointment is on Dec 17th. Do have an interesting
story about Disetronic though. As you all know you get two pumps. I had
been playing around with one of the them to get familiar with it and all the
buttons. It is the clear blue one. I finally took the other one out of the
box to look at it and saw that it was the cream colored one. It was not
translucent and I couldn't see the insulin cartridge. Didn't like that. I
e-mailed my pump rep, asked her about the exchange and she said to call
customer service. Well she must have called them before I did, because I
got a call from their customer service asking which pump I wanted to
exchange and what color I wanted as a replacement. They are sending out a
UPS return label and will send out my new clear pump. I was impressed.
I am sure that MM has just as good customer service, but I am always
impressed with any company that cares about its customers.
Sorry about this being so long.
Also-I get trained for the pump on tues th 14th. I think this is really
going to happen. I have been trying to get this to happen since May and it
has been a long, slow drawn out project between finding a doctor (who had a
4 month waiting list) then getting my insurance changed before I could see
her and get on the pump. I now have to see a different endo but I hear he
is excellent too and has lots of pumping patients.
Take care all
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