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Re: [IP] MiniMed vs. Disetronic



Another point of clarification,

Pumps are shipped back at 30 months for a safety inspection.  In 1989 the
FDA did a study of medical devices and patient injuries and found that the
number one reason for failures and/or injuries was lack of preventative
maintenance.  We at Disetronic, find it clinically unnaccpetable that a
product will be used 24hrs per day, 7 days per week, 52 weeks per year and
never be required to be serviced by the manufacturer.  Would you get a car
from a dealer who said it never had to be serviced?  We think it should be
mandatory.

Points to remember:
*Dual Microprocessors on the Disetronic pump check each other 20,000 times
per hour.
*Technical service inspection is due at 30 months.
    -Pump warns user with 8 weeks due for inspection
    -Pump warns user with 6 weeks due for inspection
    -Pump warns user with 4 weeks due for inspection
    -Pump warns user with 2 weeks due for inspection
If it is not sent back with all these pre-alarm warnings, the pump will shut
down and require the user to send it in.  This is for safety only and the
back up pump would be used.

However, the pump is NOT sent back to Europe unless it is absolutely
necessary.

- -----Original Message-----
From: Joan Stout <email @ redacted>
To: email @ redacted <email @ redacted>
Date: Monday, December 01, 1997 12:54 PM
Subject: Re: [IP] MiniMed vs. Disetronic


>
>> Disetronic requires special batteries.  I talked to someone who uses
>> the Disetronic a couple of weeks ago and her pump had just shut down
>> for the two year overhaul - it seems that there is a timer in the
>> pump and it shuts down after two years and you have to send it back
>> to Europe for refurbishing.  Now she is on her "standby" pump and
>> hoping to get the other one back sometime.  She said she was glad she
>> wasn't on vacation somewhere when it shut down.
>
>The Disetronic pump starts giving "shutdown" warnings eight weeks
>ahead of time. And I always take my backup pump on vacation!
>
>
>
>Joan
>email @ redacted
>
>