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Re: [IP] MiniMed vs. Disetronic



Joan,

Point of clarification on your comparison.  MM is not "insured" for four
years, it simply has a four year warranty should something happen to the
pump.

Likewise, Disetronic does not have to be "replaced" every two years, it has
a two year warranty on each pump, four years total.  Keep in mind if you
rotate pumps with Disetronic on a monthly or annual basis, you will get four
years.  Also, this is based on actual usage, not pump life.  The clock only
ticks when batteries are in the pump.  The pump does not need replacing
until a patient/physician agree that feature of a new technology will
warrant an upgrade.  Also, a FREE technical safety inspection is offered at
any time the user requests one.

Hope this helps to clarify the issue of pump warranty.  I can get more in
depth of the main differences in the pumps if you would like one, but I will
warn you it will be a VERY lengthy message as there are, I believe, several
important differences other than two pumps versus one and waterproof.

George Wilson
Disetronic Rep, NC
- -----Original Message-----
From: Joan Stout <email @ redacted>
To: email @ redacted <email @ redacted>
Date: Monday, December 01, 1997 12:45 PM
Subject: Re: [IP] MiniMed vs. Disetronic


>
>> F. MM507 is insured for 4 years - and could (at least that's what
>> they say in MiniMed) last for a very long time, while H100 MUST be
>> replaced after two years.
>> (this is also a disadvantage since you'll probably want to keep up to
>> technology while it advance, and it's easier to do with H100)
>
>
>Not exactly. You get two pumps from Disetronic, each with a 2-year
>warranty, so you have 4 years of warranty. Each pump goes back to
>Disetronic at the end of 2 years. Disetronic does a service check
>on it. If there are no problems, they re-set the pump for 2 more
>years and send it back to you. If there are problems, they fix the
>problem or send you a new pump.
>
>The head of tech support at Disetronic told me that Swiss law requires
>the 2-year checkup. (Disetronic is a Swiss company, and the pumps are
>made in Switzerland.) Rather than re-figuring the pumps that are sold
>in the States, they decided to keep the 2-year inspection plan. Then
>they decided to provide 2 pumps so the warranty would be competitive
>with MiniMed.
>
>Joan
>email @ redacted
>
>