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Re: [IP] Re: insulin-pumpers - question on returning pumps



Two thins, one is to recondition it and resell, especially if you are
upgrading to a newer version. They will refurbish your older version into the
newer one to sell to someone else. The other is that they have patented stuff
in them and they want to protect that.

----- Original Message -----

From: "Stacey Nagel" <email @ redacted>
To: email @ redacted
Sent: Wednesday, August 27, 2014 9:52:42 PM
Subject: Re: [IP] Re: insulin-pumpers - question on returning pumps

i could never understand why they would want an old pump back....
what could they possibly do with it?
stacey


On Fri, Aug 22, 2014 at 3:02 PM, Pam Brown <
email @ redacted> wrote:

> Yes, this is right. I just bought a brand new 530G earlier this year when
> my
> 522 was out of warranty. Minimed made me the same offer as they have
> previously - you can get a $500 discount on the new pump if you return your
> old one, or you can keep your old one (which I did) and not get the $500
> discount. So it sounds like in Cynthia's case, they didn't explain it
> properly
> and gave her the discount anyway, which they now want back if she doesn't
> return the old pump. Pam
>
>
> <I know every time that I got a new pump, B the sales rep was clear that if
> I
> had an old pump to return they would pay me for it. B Depending on my
> situation, B I sometimes did and sometimes didn't. B It sounds like your
> sales rep didn't explain things properly.>
> .
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