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Re: [IP] Re: insulin-pumpers - question on returning pumps



i could never understand why they would want an old pump back....
what could they possibly do with it?
stacey


On Fri, Aug 22, 2014 at 3:02 PM, Pam Brown <
email @ redacted> wrote:

> Yes, this is right. I just bought a brand new 530G earlier this year when
> my
> 522 was out of warranty. Minimed made me the same offer as they have
> previously - you can get a $500 discount on the new pump if you return your
> old one, or you can keep your old one (which I did) and not get the $500
> discount. So it sounds like in Cynthia's case, they didn't explain it
> properly
> and gave her the discount anyway, which they now want back if she doesn't
> return the old pump. Pam
>
>
> <I know every time that I got a new pump,  the sales rep was clear that if
> I
> had an old pump to return they would pay me for it.  Depending on my
> situation,  I sometimes did and sometimes didn't.  It sounds like your
> sales rep didn't explain things properly.>
> .
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