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[IP] RE: Paradigm Upgrade

Need this answered for a friend--
so, if you have your second or third pump, and it still isn't working, what
are your options? Is the pump that is out as the 512, the exact same pump or a
newer design?
My friend has a non-working 511, but she held on to it for a long time and
they said she cant do anything now because she promised to send it back and
keep using her 508 (still under warranty.) She wants the whole new package for
no charge.........
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