[Previous Months][Date Index][Thread Index][Join - Register][Login]
  [Message Prev][Message Next][Thread Prev][Thread Next]

RE: [IP] Back up Plans

Backup plan.
1) Call Animas to get a new pump overnighted
2) Call territory manager to get loaner while we wait for new pump
3) Call CDE to get loaner while we wait for new pump
4) Inject Humalog if without a pump for more than an hour
5) Start on NPH if more than 6 hours without a pump

We had a pump failure, on a weekend and were looking at waiting till Tuesday
morning for the replacement pump, so we did #2 and #3 at the same time and
never had to think about #4, because we had the loaner within the hour.
Maybe we are just lucky in Dallas, because I couldn't imagine a CDE or
territory manager doing any more or trying any harder to take care of their
customers than Donneta and Chris do. They have set the bar extremely high.


-----Original Message-----
From: email @ redacted

With Animas they overnight a NEW pump to you plus the reps and the CDE's on
local level have loaners and here we get one within an hour, even on
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml