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[IP] insurance denied

ok guys, we're ready to fight.  I just don't know with what ammo.  Our
insurance (the lovely BC/BS) has  denied payment for a pump for Braden.  We
haven't received the official letter yet, but mini-med thinks a rep said it
was his age.  I am a little upset to say the least.  Anyone have any advice?
Beth, 29, having a bad week
Braden 4, keeps asking 'where's my pump?'

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