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Re: [IP] Re: insurance question

On Wed, 30 Aug 2000 email @ redacted wrote:

> It seams BCBS has made a special point of not paying for pump supplies.  I 
> started my pump in March 1999, and it's been a battle ever since.  I've even 
> considered going off the pump because of it, it can be so frustrating.  I 
> have a lifetime script from my Doc and they still want a referal every month, 
> and it has to be written a certain way or they refuse to pay.  Seams that 
> between the insurance co, and fighting with the Doc's office to get it right, 
> it's not worth the hassle.  

Call BS/BC customer service and ask for the name and number of their 
medical director (each state BC/BS has one), contact his/her office and 
explain the problem you are having and ask that a person be assigned for 
case management that can get the problem permanently resolved.

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