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Mine came today too!  The bracelet was too long, and I had to have it shortened. 
Too bad when I got the new card they didn't remove all the old info and replace it with the new info.  They had stuff listed in my file that I have updated and asked them to remove for years.  I had to call them for the umpteenth time to get them to take it off.
Jill, MedicAlert member since 1966