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Re: [IP] Re: insulin-pumpers-digest V10 #842

My pumps warranty expired last year. i used it for several months past the
expire date and then i called Medtronic. They explained that sometimes,
insurance wont pay for a new pump simply because the warranty is up.
However, they assured me that if the pump breaks, they wont leave us high
and dry. they send a loaner, and then they get a replacement pump approved
by your insurance company because its broken. When you get the new pump, you
send back the loaner.

I don't know if that makes you feel any better. It eased my fears of going
back to MDI if god forbid my "external organ" died out of warranty.
Medrtonic did also mention that if buttons were "sticky" they had a better
chence of getting the replacement approved. Maybe your buttons will suddenly
become "sticky" over the next few weeks. (wink wink)

On 4/9/08, email @ redacted <email @ redacted> wrote:
> Hi All,
> I'm still around, now I am having a serious problem. My pumps warrente
> expired
> in February. I called CIGNA and Medtronic a denial letter was sent. They
> said a
> loaner pump would be sent if this one breaks. I thought when the warrente
> expires we get a new one. I am not happy with CIGNA at all. A loner won't
> do me
> any good when I should have my own. Is there any action I can take to make
> sure
> I get a new updated pump. Thank you for all your help in advance.
> --
> Remember to play after every storm.
> Mattie Stepanek
> A voice for the Horses and the Rescues that support them.
> www.scrrescue.org.
> .
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